Service documents

Terms of use

Ghosts Mail is an email service. These terms govern mailbox creation and use, sending restrictions, support and measures taken in response to violations. Contact: support@ghostsmail.com. Updated 14 October 2026.

Individual @ghostsmail.com registration is free, with 512 MB per mailbox. Keep your password secure and add a recovery email. For important accounts, we recommend keeping an additional recovery method. Service interruptions may occur for maintenance or to resolve technical issues. Each third-party service decides whether to accept an email address for registration.

For the first 48 hours after registration, only replies to the sender of a received message are allowed. Attempting a new message blocks the mailbox and prevents sending. After 48 hours from registration, one new message to one recipient is allowed per seven days. Replies must reference an actual received message; Re: alone is insufficient. Administrative service accounts have separate limits. Bulk mailboxes are receive-only.

Spam, phishing, fraud, malware, evasion of restrictions, interference with the service, infringement of others’ rights and violations of third-party service rules are prohibited. Access may be restricted, including an entire bulk batch for related violations. To appeal, contact support with your mailbox address; do not disclose your password.

Mailbox packages start at 100 mailboxes with a one-time CryptoBot / Heleket payment. Per-mailbox prices: 100–999: $0.008; 1,000–9,999: $0.007; 10,000–99,999: $0.006; 100,000+: $0.004. Realistic generated logins cost an additional $0.00059 per mailbox. The tier applies to the whole order; the total is rounded to cents and fixed before payment. Quantity and domain availability are checked before invoicing. SBP and Russian cards are not available yet; the site does not collect card details.

Payment is made with cryptocurrency through CryptoBot / Heleket against a USD-priced invoice. Review the total, currency and provider terms before confirming. Mailboxes are created after API verification of payment and delivered on the order page in a TXT file as address:password. Large orders may take additional time. Save the recovery code or private order link: it grants access to the entire package. A contact email alone does not prove order ownership.

If a paid order is not delivered, incomplete or contains non-working mailboxes, contact support@ghostsmail.com with the order ID and problem description. The administrator will verify payment and delivery and arrange a correction, replacement or refund for an undelivered service. Cancellation and other refund requests are reviewed based on the order state and applicable mandatory rules. Do not send passwords, order recovery codes or private keys to support. Refunds are not automatically executed by a button on the website.

Contact support to request mailbox deletion or resolve a dispute. Save important messages first; ownership verification is required. These terms do not exclude statutory rights. Material changes will be published on this page.

Privacy notice

The service processes mailbox addresses, password hashes, messages and attachments, preferences, optional recovery addresses, support conversations, order settings and statuses, payment amounts and identifiers, and technical operation and security data. Never send passwords to support. Contact for data questions: support@ghostsmail.com.

Bulk mailbox passwords are additionally stored encrypted for delivery and repeat TXT downloads. Order access is protected by a recovery code. CryptoBot / Heleket receives the order ID, amount and service description and processes payment data under its own rules.

Data is used for email delivery and storage, authentication, recovery, support and abuse prevention. Session cookies support login and form security; browser storage saves your theme. Cloudflare infrastructure and Turnstile process technical information under Cloudflare’s privacy rules.

The successful registration IP is retained for 90 days and removed on the next registration or admin panel visit. A pseudonymous IP identifier limits attempts. This does not mean every infrastructure or mail-server log is deleted on the same schedule. Messages are kept for 30 days after they reach the server (inbox, sent and all other folders) and are then deleted automatically. You can delete them sooner; immediate erasure from technical copies is not promised.

Administrators may access messages for support and abuse investigations; the reason and viewing actions are logged. The service does not claim end-to-end encryption preventing administrator access. External senders’ and recipients’ mail servers also process email content and addresses. Third-party server and network infrastructure is used to operate the service.

Contact support to request information, correction or deletion of your data. Mailbox ownership will be verified to protect your correspondence. Information submitted to support is processed to answer your request. Avoid unnecessary sensitive data.

Acceptable use

Unsolicited mass messaging, credential theft, impersonation, malware, illegal content and bypassing anti-spam restrictions are prohibited. Buying multiple mailboxes does not authorise these activities.

Report abuse to abuse@ghostsmail.com with the sender address, time and, where possible, message headers. Do not send executable attachments. For account restrictions and appeals, contact support@ghostsmail.com.

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